Official Origami Bikini manufacturer’s swimsuit webshop
Statement of withdrawal
If everything else fails, our customer service is unable to provide help and you would like to withdraw from your purchase, please fill out the form below and send it to us to begin the cancellation process. Filling out the fields marked with * is mandatory.
Read the relevant section of the TOS before filling out!
If you want to send the statement online (the fastest method of making the statement, we will receive it in e-mail and you will get a confirmation)
If you want to print it and send it to us by post (slower because of delivery times).
- The fastest and most secure method of refunding money is bank transfer. Do not forget to fill out the section concerning your bank account, because we do not possess that information unless you provide it!
- Due to reasons of hygiene, we can only accept returned swimwear if the product has not been uses and is undamaged – in the same state that we sent it to our customers.
- The sooner your return the product, the sooner you will get your money back! The product needs to be sent back without undue delay, at the latest 14 days after the withdrawal statement. It is best to do so as soon as possible!
- Upon receiving your statement, our system will automatically e-mail you a confirmation. Should this confirmation letter not arrive within a few hours, please first check your account’s SPAM folder and the e-mail is not found there, contact us in either e-mail or by phone.
- Before submitting, please check the “Information regarding withdrawal rights” section of the Terms & Conditions!
- You can also indicate your intention to withdraw from your purchase to us via post or in e-mail. In case of postal delivery, the time of posting is considered the time of the statement’s submission. The form for postal submission can be found below.