➡️ Only registered consumers can participate in the loyalty program, who have a valid e-mail address and are considered adults. Our registered reseller partners are not eligible for the loyalty program.
➡️ Rewards are calculated based on the value of the cart reduced with the gifts and shipping costs. Gift products and shipping costs are not included in the basis for calculating the reward.
➡️ Your reward for the order will be credited to your account on the 25th day following the receipt of your order.
➡️ You can find the rewards you have collected in the "My rewards" section in your registered account.
➡️ Rewards can be redeemed during the ordering process for the goods which can be found in the online store at the checkout.
➡️ Redemption of rewards does not preclude the use of other coupons.
➡️ Each reward can be used for 180 days from the date of creation. We will send you a reminder email just before expiration so you don’t forget to use it.
➡️ Rewards can be converted into coupons upon redemption, which can be used for 30 days from the redemption.
➡️ There is no reward for canceled, change or non-accepted orders, or in case of withdrawal from the purchase. In this case, the credited reward will be withdrawn.
➡️ In case of partial withdrawal - so if you keep a certain product from your order, but withdraw other goods - the reward will only be collected for the retained product. In this case, the reward for the products affected by the withdrawal will be deducted from the amount credited or to be credited.
➡️ Unredeemed rewards and coupons will be canceled after the expiration date.
➡️ If you need help, contact us at our contact details! We're glad to help.